Contact Newlands

For any queries relating to Newlands Care Home, please contact our manager Joanne Hodson on


About Birchy Hill


Birchy Hill is set in the heart of New Forest, in the picturesque village of Sway. The home has a gorgeous landscaped garden for the service users to enjoy with their friends and family. Wildlife visitors include roe deer, squirrels, and a wide variety of birds. The gardens have several special features, including a gazebo and sensory garden, as well as plenty of pleasant paths and seating areas.


The home can care for 65 service users, mostly in single rooms, many with en suite toilets. The original building, rich in local history, had a new extension added in 2008. The home has a variety of spaces for the service users to enjoy. These include 5 lounges and dining areas, 2 large conservatories, a library and spiritual room, and a quiet visitor’s lounge. In addition, we provide day trips for our Service users via our on-site minibus, including local places of interests and out into the New Forest.



Why Choose Birchy Hill


The home is tastefully decorated, with service users having had input into the décor. We truly feel the home is their home; and the service users direct the business accordingly.

Our qualified chefs meet regularly with the service users to develop and review the menus. All meals are prepared in-house from fresh produce to ensure a high quality of food is maintained and a good dining experience is achieved. We feel meal times are a very important part of our day and understand everyone is different, so we go to great lengths to ensure all needs and wishes are met. All special dietary requirements are able to be accommodated.


Our highly trained and dedicated Care team consist of a Manager, who solely dedicates their time to Birchy Hill, a Clinical Lead Nurse and full 24-hour nursing team, a head chef and supporting kitchen staff, a highly skilled care team, as well as maintenance and domestic staffs. All our staff members are trained above the national guidelines for Care Assistants.


An additional team of activity staff complement the Care team, as the relationship between taking part in activities and keeping healthy and happy is important with older people in care settings. The benefits of taking part and socialising with others can hugely improve their lives.


Birchy Hill offers care for service users who primarily require nursing care and have a mental health issue. We put a high importance on quality of life and our activity team direct and support our service users in maintaining hobbies and interests wherever possible, ensuring each person’s day is enriched, and that their opinions and knowledge are valued.