Birchy Hill staff going about their daily tasks, looking after our lovely residents.
Birchy Hill heroes
Category: Uncategorized
Say it with music
Staff at Orchid Care Home were delighted to receive this musical tribute recorded amid the Thursday ‘Clap for Our Carers’ applause.
The son of a resident wanted to express his gratitude for the care given, he said ‘I just want to thank you and the staff at Orchid for your care for dad. In particular for your care of him in his last days when we were unable to visit.’
This obviously comes at an extremely difficult time for all staff and residents, and also for their families, so it was very much appreciated.
Rainbows of hope for our residents
Our residents and staff at Sairam Villa were very pleased and surprised recently to receive letters and pictures from a local school.
Pupils at the St Jérôme Church of England Bilingual School, in Harrow, took the time to write letters to our residents, to help keep up morale throughout the community. They also drew ‘rainbows of hope’ to share their messages of hope and love.
This was so very much appreciated, it has really touched our hearts.
Staff at Newlands thank the NHS, carers and keyworkers
Covid-19 Update
We are living in extraordinary times, very few of us have ever experienced anything like this virus and the effect it has had on our daily lives, at such times it is normal to want extra assurance that our loved ones are safe and well.
Consequently, we are currently receiving very high levels of emails and phone calls from relatives and friends, professional people, NHS, Public Health England, etc, all of which is completely understandable. We know you are concerned, and unfortunately you may not be getting answers directly from the homes about what is happening, but please be in no doubt we are all working hard to deliver the best possible care to your loved ones.
Our priority is, as ever, ensuring our residents are properly cared for, and stay safe, well and happy. Please be assured we are maintaining our staffing levels, and currently we have good supplies of PPE. Although we all wish things were different, we are managing to cope in the awful situation we all find ourselves in.
Please understand why we sometimes cannot answer your enquiries straight away, and bear with us at this time.
